Hi there,

I was wondering if I was doing wrong with the KACE Library in HelpDesk menu.

I have 6 differents software i would like to put in the KACE Library.
But here is the probleme. When I select "Install" with a user account, in the installation history, it is just pending. It say "Installation asked".
On the computer, nothing happend.

I though it was the right i gave to the user with the new role i created but i figure out that i gave writting permission. It is the highest privilege I can give.

If anyone can help me fixing this.
Thank you.
1 Comment   [ + ] Show Comment


  • if you request an installation the client needs to download the package, so it can need a time until it starts. If you use replication shares the package also needs to replicated to the according repl share
Please log in to comment

There are no answers at this time


Answer this question or Comment on this question for clarity