KACE Knowledge Base - Organizing the Articles
Hello. I am wondering if it is possible to organize the knowledge base articles into groups or folders? Right now they are all listed on a single page but we would like to see them organized into sub folders for easier browsing without having to do a key word search. Is this possible? We are running a K1000 with version 5.5.
Community Chosen Answer
You could use categories to define Password/Printer/HR/Etc. After your articles are setup and defined as such - change the "view by" to Password/Printing/HR/Etc. You would still get that large list of everything when KB was first opened but it might make things a little easier to find