Anyone can help me on this issue? TQVM

Answer Summary:
In HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ find the entry with Dell KACE Agent as the value for DisplayName and delete it. This is not a perfect solution, but will greatly slow down all but the most determined users.
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Edit the registry at your own risk. ; )

In HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\ find the entry with Dell KACE Agent as the value for DisplayName.

First, export the key so you have it saved and can reimport it if needed.  Then try deleting it.  I believe this is the registry key that creates the entry in Programs and Features.

Note: I do not know whether this will prevent it from being uninstalled entirely, or whether the UninstallString will still be valid.

Answered 05/08/2012 by: philologist
Red Belt

  • I tested this, and it worked perfectly.
  • regarding to philologist's concern: Deleting this key will not prevent the actual uninstall of the product using the UninstallString, but then with users that are local admin, there's not much that would prevent this
  • Thanks, pjgeutjens. I agree that with users as local admins there's really nothing you can do. That said, if the users are both committed enough to circumventing IT policies to dig around in the registry, and savvy enough to dig in the registry for the uninstall key, you have a different problem. I'm not saying this doesn't occur; more that it crosses a line into informed, malicious behavior.

    I was mostly concerned that restoring the registry key might be required to perform agent maintenance going forward.
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Why would you want to hide the KACE agent ? This might give me an idea as to what you are trying to achieve ?

Answered 05/08/2012 by: FergieMan
Third Degree Green Belt

  • My guess is he has users who are admins on their machines, and he wants to prevent them from uninstalling the agent.
    • Correct. To prevent notebook users (admin right) from uninstall the agent.
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