KACE HelpDesk Ticket - Ticket Closed
We are trying to get our ticket system up and running on our K1000. I'd like the ticket to display when the ticket was closed because I'm sure this question will come up at times, and I'd like to make that value easy to find. How would I go about adding this to the Ticket Layout? I am guessing it involves creating a custom field (of what type I don't know) and a SQL query (which I am uncertain how to do).