Hi, I have been given the responsibility to clean up and understand how KACE works on our site. The previous tech guy has left the organisation without providing the documentation or any user guides. Are you able to provide a consultant for a 1-2 days to have look our set-up and provide advice and guidance for best practices required for KACE. This will allow us to be more comfortable with setting up scripted installs, software deployment and patching.
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Contact your Dell/Kace sales reps they can provide services depending on you location. Alternatively if you don't know who they are try and get that info from support http://www.kace.com/support/
Answered 02/06/2012 by: JonathonV
Blue Belt

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If you are still seeking Professional Services I believe I can be assistance. I have a co-worker who is not yet on this forum that would be interested in discussing the project with you. He is an 18 year IT veteran and works with the K1000 and K2000 appliances everyday. I will send his contact information directly to your gmail account. Please post back here if you do not receive those details or have other questions.
Answered 02/07/2012 by: prestonpeine
Orange Belt

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Hey samuraimuj,

While I dont think anyone here can really provide a full two days or anything like this, feel free to ask some more specific questions and I'm sure we'll have a crack at helping you any way that we can!

Another good idea is to see if your jumpstart recordings (from the first implimentation) are still available.

Also the KACE Kontinuing Education series are good to get onto, lots of great information in them.
Answered 02/06/2012 by: Roonerspism
Second Degree Brown Belt

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Answer this question or Comment on this question for clarity