On the Kace website under support they mention this
APAC Technical Support
Country Phone Extension Language
Australia 1300 662 286 3910004 English
New Zealand 0800 403 355 3910004 English
All other countries +61 2 9454 2081 3910004 English
No one answers the phone after i key in that extension number.
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If you don't get a response on the forums soon, I'd suggest submitting a ticket to support. I can't answer this question, because only DellKACE would know why their support numbers are invalid.
Answered 09/15/2010 by: airwolf
Tenth Degree Black Belt

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Hi,

I am a Tech Support Manager at Dell. The support numbers are valid, we had a couple of technical challenges which we have since overcome.

CordlezToaster, I have PM’d you my email address, if you would like to drop me an email I would be happy to have one of our technicians give you a call.

Thanks!
Ben
Answered 09/16/2010 by: BenScarf
Yellow Belt

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Thanks Ben.

I ended up email support@kace.com and spoke to corey on the issue.

Thanks
Answered 09/19/2010 by: CordlezToaster
Purple Belt

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