KACE Agent - Domain User Credentials
We have a few machines on our shop floor that are special and only have user access when logging on to the system with there Domain User credentials. While this by itself is not a big issue, long term we are evaluating moving all workstations to local users instead of local administrators.
Right now these machines do not regularly update inventory most likely because they do not have certain permissions. What are the best practices in making sure the KBOX agent still operates properly in this scenario?
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Check to see if there is an issue with the service running properly (Dell KACE Agent). Maybe your problem lies there. As jknox stated the service should run as Local System by default.
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Try running "runkbot -s 4 0". That will force the inventory update to run as LocalSystem.
Also check these things (5.3 is similar to 5.4): http://www.kace.com/support/resources/kb/article/troubleshooting-agents-that-are-not-checking-in-inventory
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