K1100 appliance and Knowledge Base: Our general users cannot view attachments to Knowledge Base Articles - receive an error message
Our general users receive the message below when they try to view the attached PDF in a knowlege base article.
Community Chosen Answer
Double check that you're using the correct user label for your end users. If you are and this problem is persisting I would log a ticket with KACE support. I have documents up on my KB and they work for our IT staff as well as our end users.