/build/static/layout/Breadcrumb_cap_w.png

K1000 Service Desk: Time Closed Field

So if a ticket is reopened and then closed, would the TIME_CLOSED value change to the new time that it was closed? In other words is it the most recent timestamp for when a ticket was closed?


0 Comments   [ + ] Show comments

Answers (1)

Answer Summary:
Posted by: Wildwolfay 10 years ago
Red Belt
0

yes, the time closed stamp will update to the "last time the ticket state was changed to closed"


Comments:
  • Thanks. - lmland 10 years ago

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ