K1000 Service Desk - Is there a way to change the title field or create a custom text field that has a larger (height wise) text box?
I know you can change the width of the title box, but it makes it difficult to read. I'm trying to import ticket data from BMC RemedyForce and i'm currently using the Title field within Kace as the main problem description field. The problems/descriptions can be very long though, and the default way the Title field in KACE's ServiceDesk is displayed makes it difficult to read
Community Chosen Answer
In 5.3, the Title field does not truncate. The entire Title will be displayed and will wrap to new lines as needed. What type of customization beyond that are you referring to? You cannot configure the cell height, but you can use the zoom feature in your browser - which will have the side effect of making text larger and the cells will have more padding.
Answered 03/26/2012 by: airwolf
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