k1000 seems to be getting slow at doing anything
Hi Guys,
This has slowly been getting worse. Basically when I want the k1000 to do something it takes ages.
e.g today I wanted to send a message to a user using the scripting. It took over 25mins before it completed.
I have checked to see if the server is running over time and it isn't. 69% idle. any ideas? or is this normal?
This has slowly been getting worse. Basically when I want the k1000 to do something it takes ages.
e.g today I wanted to send a message to a user using the scripting. It took over 25mins before it completed.
I have checked to see if the server is running over time and it isn't. 69% idle. any ideas? or is this normal?
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Posted by:
GillySpy
12 years ago
What type of script was it? If it was online then could you see the task being created in the task list (settings->support->ts tools->tasks) ? It would have a name like kbot-ORGX-Y where Y is the kbot id as shown from the hyperlink under the script. e.g. http://k1000/adminui/kbot.php?ID=Y
If it was offline then was a script udpate run to get the script down to the client. a script update is kbot #3. This would show up in tasks , but the running of the offline script that does the work on the client would not. Assuming kbot #3 updated the client with the script you would need to look at client logs to see what happened there. Timestamps are your best friend when looking at logs.
If it was offline then was a script udpate run to get the script down to the client. a script update is kbot #3. This would show up in tasks , but the running of the offline script that does the work on the client would not. Assuming kbot #3 updated the client with the script you would need to look at client logs to see what happened there. Timestamps are your best friend when looking at logs.
Posted by:
mac456
12 years ago
I Changed the message in the script and it worked straight away. stranged. (I removed the brackets, I am guessing it is related.)
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