K1000 Apache bug?
We attempted a K1000 upgrade to 5.4 and we ran into this issue so we reverted versions and waited until 5.4 SP1. The issue still exists in the new version.
Our server logs contain this entry every time an agent attemps to login with a server name in a different case than is entered in the K1000 server name:
[Thu Mar 28 21:10:26 2013] [error] Hostname KBOX.site.domain.com provided via SNI and hostname kbox.site.domain.com provided via HTTP are different
When we attempt to run a "runkbot 4 0" command on the clients we receive this error:
Kbot [4-0] not found locally, downloading ...
DownloadFile(https://KBOX.site.domain.com/service/kbot_service_notsoap.php?METHOD=getkbot&KUID=*masked*&KBOT_ID=4&KBOT_VERSION=0&CLIENT_VERSION=5.4.5315, C:\ProgramData\Dell\KACE\kbots_cache\4-0.xml) response code error (400): Error (cURL) copying files from ...
When I use a normal browser to retrieve that URL, the xml file displays fine. I used the cURL utility and received an error 400 again. This appears to be a known bug with Apache https://issues.apache.org/bugzilla/show_bug.cgi?id=49491
I've already submitted a ticket and didn't get anywhere, so I wanted to see if anyone has had this issue before and if a resolution was found. One thing I've already tried is running a script on every machine to ensure the server name is all lower case and restarting the AMPAgent service. The machines will check-in manually at that point, but do not check-in at the scheduled interval.