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Running an upgrade over existing IE7 on Win XP SP3 machines. Using the IEAK and built a installer and on some machines it will run and event logs show:

Event ID 11728 Product: Internet Explorer -- Configuration completed successfully.
Event ID 11707 Product: Internet Explorer -- Installation completed successfully.

But the product on the desktop is still IE7, after reboot and try again same results. This is only one a few machines, but with a 26,000 client environment I would be afraid to try to deploy this. I have deleted the Search Scopes through registry and same results on the machines that shows this symptom. No logs either.

Any ideas?
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Does it do a self-repair when you log-in ?
Answered 03/03/2011 by: package_aligator
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ORIGINAL: package_aligator

Does it do a self-repair when you log-in ?


Nope. IE7 is there and open just fine after a reboot. No error logs anywhere or any event log entries related. And I have not found a way to use IEAK and the /log option.
Answered 03/04/2011 by: Timanator
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Normally a self-repair should take place on user first log-on after install.

I think this is launched with active setup.
Answered 03/04/2011 by: package_aligator
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Ouch, well I just found out our Symantec SEP is shutting the install down. This doesn't really explain the install successful messages in the Event log. I found out when I tried to install the regular installer from the MS technet site without using the IEAK.
Answered 03/04/2011 by: Timanator
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Intresting. What is the name of a file you are using (source?). And what is the command line are you running during deployment?
Answered 03/20/2011 by: yannara
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