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ISSUE: HP J5780

HI
i was trying to install HP J5780 silently using HZSETUP.EXE and RUNDLL32 in wise script
When i was doing that i can see that hp Officejet All-in-One series window pops up and it showing the progress bar and when i see that step 1 is working fine but after that when i see it goes directly to step 4/4 and when i plug in the printer am seeing New hardware Found window and when i cancelled it i can see printer in printer and faxes but am not able to see scanner .
am sure that when i run hpzsetup.exe it should show step 1,2,3 and 4/4 but instead of that it going directly to step 4/4

can anyone please help me with this????

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Answers (2)

Posted by: SandeepPanat 12 years ago
Orange Senior Belt
0
ORIGINAL: nagaraju118
i was trying to install HP J5780 silently using HZSETUP.EXE and RUNDLL32 in wise script

If you are installing it in silent mode, why it is showing 1,2,3,4 steps?
What is the command-line that you are using in wisescript?
Posted by: nagaraju118 12 years ago
Orange Senior Belt
0
Its an setup.exe file that I am trying to run and when I am trying to install it the prograss bar is showing the step 1/4 to step 4/4 on the progress bar itself ... The step 1/4 process is running good but after that its jumping to step 4/4 escaping 2 and 3 steps . no user interaction is there.
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