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Is there a way to get warranty info from Dell for dell system assests?

Still learning what this box is capable of. I have seen a lot of talk about the K1000 having the capability to run reports for systems that have expiring warranties or maintenance. I do have the dell client inventory running daily on all of my dell systems but do not see a way to pull in the warranty info as well. Is the Kbox able to report on warranty/maintenance info of and assest?

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Answers (10)

Posted by: airwolf 12 years ago
Red Belt
0
It can't pull the info from Dell... at least not in the current version. You can manually enter asset information for your systems such as warranty expiration dates, and then you can report on that information.
Posted by: GillySpy 12 years ago
7th Degree Black Belt
0
version 5.3 pulls this data
Posted by: airwolf 12 years ago
Red Belt
0
ORIGINAL: GillySpy

version 5.3 pulls this data


... which isn't out yet. But that's good info to know!
Posted by: Echelon 12 years ago
Senior Yellow Belt
0
Not what i was hoping to here since I have over 1000 systems and nothing with that info on it to import. Know of any other way to pull that from dell? I know that info is avaible through there website via the service tag
Posted by: Echelon 12 years ago
Senior Yellow Belt
0
here's hoping 5.3 comes quickly!
Posted by: airwolf 12 years ago
Red Belt
0
Best to wait for 5.3 release, I'd say. By the time you go through the work of manually entering the info or importing it in, 5.3 will be out... It's due out any day now.
Posted by: RichB 12 years ago
Second Degree Brown Belt
0
Until 5.3 you can at least get to the Dell service web site with the service tag information filled in to see the warranty status by going to the Hardware section of the computer record and by clicking the blue arrow icon. Works well for individual Dell computers.
Posted by: dchristian 12 years ago
Red Belt
0
Here's a poorly written powershell script i put together to find the ship date from the dell support site.

Basically it expects a csv file called "SERIAL NUMBERS.csv" in the same directory.

The csv file should have one column called NAME (computer name), and another for BIOS_SERIAL_NUMBER.
NAME,BIOS_SERIAL_NUMBER
computer1,MSF5418


It writes all the output to the screen, but you can re-direct to a csv and then import.

#Path to serials CSV
$file='.\SERIAL NUMBERS.csv'
#Add the serial number to this url to get the ship date info
$baseURL = 'http://support.dell.com/support/topics/global.aspx/support/my_systems_info/details?c=us&cs=04&l=en&s=dhs&servicetag='
$starter = 'Ship Date:</td><td class="gridCell" valign="top">'
$starterLen = $starter.length
$ender = '<'
$serials = Import-Csv $file

Write-Output "Computer,ServiceTag,ShipDate"
foreach ($serial in $serials) {

$url = $baseURL + $serial.BIOS_SERIAL_NUMBER
$content = (new-object System.Net.WebClient).DownloadString($url)
$startShip=$content.IndexOf($starter)+$starterLen
$endShip=$content.IndexOf($ender,$startShip)-$startShip
#write-host $serial.Name $serial.BIOS_SERIAL_NUMBER $content.Substring($startShip,$endShip)
$computer = $serial.Name
$serviceTag = $serial.BIOS_SERIAL_NUMBER
$date = $content.Substring($startShip,$endShip)
Write-Output "$computer,$serviceTag,$date"
}
Posted by: Echelon 12 years ago
Senior Yellow Belt
0
Thanks everyone for your input and help!
Posted by: kora@na.org 12 years ago
Yellow Belt
0
Hi...
My Ship date column came back this way- did miss something?
sitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

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