Is there a way to exclude a label from showing up in the submitter field in a new ticket?
The problem is that our exchange server has "healthmailbox" accounts for health checks on itself. These get imported into Kace as users. When the help desk admin are submitting tickets for other users, they need to deal with these popping up in the submitter field. Is there a way to stop them from showing up in the submitter field?
There are no answers at this time