Forgive what's probably a silly question, but I inherited our K1000 and I'm still learning the ins and outs.

I have multiple scripts and managed installs setup to install and configure commonly used applications, however for obvious reasons I don't give our support techs anything more than read access as there are some scripts in there they should absolutely not be running.

Can I write a script that they can execute that will kick off a specific software installation on the K1000?  Or does everything have to be done through the GUI?

If it matters, we do not use the service desk feature at all.  But if there's a way to use the service desk to give them access to specific scripts, I'm all ears.
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You need to plan all such things over the web interface.
What you can do is:
Setup a script/Managed Install in the user console, so a user can initiate the installation etc via the userui in a software library.
This feature is configured in the service desk module.
You are also able to setup user groups which have only specific rights (only use the scripting module or the managed installs etc)
Answered 02/15/2016 by: Nico_K
Red Belt

  • It sounds like I need to take a closer look at the service desk module. Thanks for the info!
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As Nico_K mentioned, it is best to do it through the web interface, and the User Console Library is definitely your best choice for what you want to accomplish.

However, it is possible to run a k-script from the command line directly on the PC. First of all, find the script ID number by going to the web UI, Scripting page. Hover your mouse over the script you want and look at the status bar, where the URL shows something like: http://kbox/adminui/kbot.php?ID=241. Then, from the agent install folder (usually C:\Program Files\Dell\KACE) execute "runkbot.exe 241 0", where 241 is the script ID from the URL.

Answered 02/16/2016 by: BHC-Austin
Fourth Degree Black Belt

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