Hi Friends,
I am troubleshooting on IRI plus suit application. This is an add-inn application, for power point and excel
Problem: After installing source, when I try to launch xlerate plus shortcut, then it should launch excel, with addinn, but it excel gets crushed.

It is giving following error message:

Faulting application excel.exe, version 11.0.8169.0, stamp 465f27bd, faulting module plussuite.shim.dll, version, stamp 4aba2a86, debug? 0, fault address 0x000018ec.

It is a source behaviour, but the problem is, it is giving such error on client build, on normal xp machine with office installed, it is not throwing such message. So I took snapshot of both the installations, but I did not find any conflicts.

Please guide.
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You should contact support for the add-in application. The error is being caused by plussuite.shim.dll.
Answered 12/28/2009 by: airwolf
Tenth Degree Black Belt

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Do you have any flavour of .Net Framework installed on the machine you're testing on? From the faulting file's name, I'd suggest that it needs one.
Answered 12/28/2009 by: VBScab
Red Belt

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Answer this question or Comment on this question for clarity