IP Address change of LDAP/DNS server has caused Service Desk Staff accounts to get "Access Denied" upon log in
We recently upgraded form 2003 AD to 2012, in the process the domain controller IP address changed. AFter updating the IP address of the LDAP/DNS server in Dell Kace 1000, our Service Desk Staff can no longer log in, they receive the message "Access Denied: You do not have access to any of the tabs". We have verified the LDAP import does work and service desk accounts are part of the Service Desk Staff Role. Nothing has changed other than the IP address of LDAP and if LDAP is still functionning, why can't our users log in? We've exhausted all knowledgebase articles and started a Dell Kace Support ticket but we have been down for 4 business days now, and support is not responding and don't think this issue is urgent! Can anyone assist?
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