Inventory 'Falling off' K1000
Has anyone ever come across an issue where computers either fall off Kace (probably after a period of inactivity) or are in Kace but never check in? (Even though the machines are in use and online/Force Inventory doesn't do anything) I have only recently taken over managing the Kace Appliances and am trying to be more vigilant in terms of managing the agent updates when they come out. I don't think the agents were updated often enough in the past.
In most cases we confirm the check-in post image deployment, so somewhere along they line they drop off. In a lot of the cases, the agent is already installed and some cases the agent is up tp date. Has anyone come across this or stumbled upon anything that may cause this to occur? Are there any preventative measures to take to ensure agents
Note, since I've taken over I've been using the K1000 built in script to update the agent and not a manually created one. Mostly Windows 7 machines but are moving to Windows 10 soon and want to proactively prevent this.