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Internet Explorer no detected in K1000

Hi,

in our environment, we had close to 1000 machines running on Win 7 SP1. However, we were unable to find versions of Internet Explorer installed in these computers from the Kace inventory.

Is this a bug or there is some patch that needs to be applied?

Current  version for the K1000 is currently 5.4.76849 but the clients are still on running on version 5.3.53177


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Answers (4)

Answer Summary:
Posted by: SMal.tmcc 9 years ago
Red Belt
5

No it is IE itself, you need to create a custom software inventory to get the exact version

here are the 2 I use:

 

and the report will look like:

 


Comments:
  • Can I ask what you did to create the report? I created the custom rule but when I look at inventory details it does not display the version. - leviathan76 9 years ago
    • sure, see new answer for details, need to add screen shots to make it easier to follow - SMal.tmcc 9 years ago
    • make sure you pick the os versions under the custom rules- supported operating systems for your windows systems. - SMal.tmcc 9 years ago
Posted by: SMal.tmcc 9 years ago
Red Belt
3

Ok after you create the 2 custom inventory items and the machines have checked in you will see on the individual computer these new fields if the rules are working correctly

then use the report wizard to create a report

Posted by: toucan911 9 years ago
Orange Senior Belt
1

You will need to create a custom inventory rule for each version of Internet Explorer in your environment.

IE 8

FileVersionEquals(C:\Program Files\Internet Explorer\iexplore.exe,8) OR FileVersionGreaterThan(C:\Program Files\Internet Explorer\iexplore.exe,8) AND FileVersionLessThan(C:\Program Files\Internet Explorer\iexplore.exe,9)

IE9

FileVersionEquals(C:\Program Files\Internet Explorer\iexplore.exe,9) OR FileVersionGreaterThan(C:\Program Files\Internet Explorer\iexplore.exe,9) AND FileVersionLessThan(C:\Program Files\Internet Explorer\iexplore.exe,10)

IE10

FileVersionEquals(C:\Program Files\Internet Explorer\iexplore.exe,10) OR FileVersionGreaterThan(C:\Program Files\Internet Explorer\iexplore.exe,10) AND FileVersionLessThan(C:\Program Files\Internet Explorer\iexplore.exe,11)

IE11

FileVersionEquals(C:\Program Files\Internet Explorer\iexplore.exe,11) OR FileVersionGreaterThan(C:\Program Files\Internet Explorer\iexplore.exe,11) AND FileVersionLessThan(C:\Program Files\Internet Explorer\iexplore.exe,12)

Posted by: Chris.Burgess 9 years ago
Orange Belt
0

If you are looking for the IE version on specific machines, it is displayed in the inventory and can be found under Inventory Information -> Operating System -> IE Version.

 


Comments:
  • I wish that field was also available to search for the creation of a Smart Label or Report. "IE Version" is not listed though. - RichB 9 years ago
    • How about this one.

      SELECT MACHINE.NAME AS SYSTEM_NAME, SYSTEM_DESCRIPTION, MACHINE.IP, LAST_SYNC, IE_VERSION FROM MACHINE ORDER BY SYSTEM_NAME


      http://www.itninja.com/blog/view/sql-query-custom-report-to-find-internet-explorer-version-installed-on-windows-machine - rock_star 9 years ago

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