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InstallShield Update Manager

Hi everyone,
I'm a new member and I just wanted to say a quick "thank you" to everyone who participates on this site. I have referred to it many times in the last year or so as I've been learning the fine art of application repackaging. This site is AWESOME and I really appreciate what you all do.

So here's my question:
I was recently asked to repackage PureEdge Viewer. The installer is a pretty straight forward InstallShield setup.exe. However, when I downloaded and installed a recommended upgrade from the vendor I found that I got more than I asked for. Not only did I get a new entry in the add/remove programs for the upgrade...I seem to now have an application called InstallShield Update Manager. When I open this software I see that PureEdge is on the list of applications to be automatically upgraded every week! This is the first time I've heard of this Update Manager and honestly I'm a little disturbed by it. All the best practices I've learned suggest disabling automatic updates in apps when you repackage them. In doing so the administrator has the ability to control who gets upgrades, when, and ensure a clean upgrade path. The problem with this Update Manager is that I didn't have the option NOT to install it...the bits for this thing came down with the PureEdge software.

So I guess what I'm really trying to ask is "how are you all handling this type of thing?" Should I delete the bits for the Update Manager? Should I simply remove the entry for PureEdge? Is this move by InstallShield (or now MacroVision) going to hurt the MSI standard?

Any thoughts on this would be greatly appreciated.

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Answers (4)

Posted by: xythex 18 years ago
Orange Senior Belt
0
Did you repackage the original app? If so you will need to create a patch for your MSI out of the vendor's patch.
Posted by: MSIMaker 18 years ago
2nd Degree Black Belt
0
ORIGINAL: spence

So I guess what I'm really trying to ask is "how are you all handling this type of thing?" Should I delete the bits for the Update Manager? Should I simply remove the entry for PureEdge? Is this move by InstallShield (or now MacroVision) going to hurt the MSI standard?

Any thoughts on this would be greatly appreciated.


I have seen this before and yes it does hurt the MSI standard and yes you should remove these options unless doing so critically wounds the application.

Why vendors try this sort of thing is beyond me! Not everyone has access to remove files and registry keys.

They are assuming that EVERYONE is a local admin with access to the internet to get an update. This is absurd and should be stopped immediately.

In all honesty you should ring the vendor and speak directly to someone who can understand this situation and advise them of this issue.
Posted by: spence 18 years ago
Yellow Belt
0
You've confirmed my thoughts on the matter. As I work through the package and figure out exactly how to disable or remove the updater software I'll let you all know.

Thank you very much for the info.
Posted by: gtimlin 17 years ago
Orange Belt
0
Does anybody have a way to uninstall this? I tried using the uninstaller that InstallShield provides, but all it does it remove the Control Panel shortcut. The files and the Start menu shortcut are still there.

Where in the registry is the Control Panel shortcut for this annoying useless updater thing?
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