I was wondering what might cause an Installshield iss answer file to miss certain dialogue screens both when being recorded and then again when the setup.exe is being installed silently.
Sony Digital Voice Editor software prompts for Help Language, but /r will not record this screen
Olympus DSS Player 7.1 prompts for User/Organization/SerialNumber, but /r will not record this screen either.
The other dialogue boxes get recorded in the iss file okay for both apps.
Thanks in advance for any insights or help...
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  • hi,
    is there any solution for this case?
    i have got same problem, too and i don't know how i find out this case.
    please help me!
    thanks
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Hi,

You can try to pass those value thru the command line when you are generationg the .iss file.
Answered 03/06/2012 by: dannyarya
Purple Belt

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Also you can check the setup.ini file, in some cases there are options in there to suppress certain dialogs.
Answered 03/07/2012 by: Kazakh
Yellow Belt

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Thanks. Is there any documentation that describes how to pass values through the command line to the iss file, or what to enter in setup.ini files that are recognized by the setup process. i.e. are there any syntax standards to follow and where can documentation be found?
Answered 03/07/2012 by: edW
Yellow Belt

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Try teh following
setup.exe /s /v"/qn PROPERTY=value" /f1:"responsefile" /f2:"logfile"

The /v switch passes the arguments to the MSI
Answered 03/07/2012 by: andemats
Second Degree Black Belt

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There are plenty of command line tips, here are some i found.
http://www.appdeploy.com/articles/InstallShield%20Setup%20Parameters.pdf

http://itninja.com/blog/view/appdeploy---command-line-installation

http://www.appdeploy.com/tips/detail.asp?id=18
Answered 03/08/2012 by: henrik80
Second Degree Blue Belt

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hi everybody :)
is there any solution for this problem?
Answered 03/11/2015 by: chk
White Belt

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hi everybody,
is there any solution this case?
i have got same problem, too and i don't know how i find out this case.
please help me!
thanks
Answered 03/12/2015 by: chk
White Belt

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There may not be a solution to this case, as there is no Installshield requirement for installation developers to allow for a fully silent installation. If dialogs are being created by custom actions rather than by using standard dialog tools, then the ISS file will not be able to handle them.  In that case you may be able to solve the issue with AutoIT or by spawning a custom action of your own (asynchronous, no wait) that looks for the dialog window and passes an appropriate command to it.  I've seen code examples to do this on ITNinja so just search around. In fact I just found your question in the thread http://www.itninja.com/question/installshield-response-file-one-dialogue-box-still-pops-up-during-silent-install?source=itn_email&campaign=digest&medium=daily&content=question_detail where rvlieberg has provided you with sample code.
Answered 03/14/2015 by: EdT
Red Belt

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