I can't seem to figure out why I get this popup message when I am attempting to create a software package for the user portal. I have made sure that the software in question only has Windows XP and Windows 7 selected as supported builds in the software inventory. Is there an additional step I'm missing?
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muellerm,

What pop-up are you getting?
Answered 11/23/2010 by: dchristian
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"Warming: The package was created, but Install is only supported on Windows"
Answered 11/23/2010 by: muellerm
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Then it is doing exactly what you want right? I'm not sure the point of the error except to remind you of what you're already doing.
Answered 11/23/2010 by: GillySpy
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No, it deselects the install option, removes the execution switches, and when you go the front end, it's listed as Download instead of Install.
Answered 11/23/2010 by: muellerm
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Ok upon closer inspection what happens is that if i insert my switches and select install, it gives me the popup, and then i can exit out of the software title, and the user front end allows the installer to work. However if i open up that particular software in the list it removes the switches and changes it to download automatically. So as long as I never open up that title again, it'll remain fine. This seems odd though.
Answered 11/23/2010 by: muellerm
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Apparently, there is a known bug surrounding this. The install option also goes back to being deselected and because of that error you get redirected to a new softare install -- a new software install is actually getting recreated. So you can go back and reopend the one you created and it will be there. -- also if you reopen the original you'll notice the radio button for install is deselected, but that's just cosmetic, as it is truly an install.

If you would like to tie yourself to this bug entry please call support.
Answered 11/23/2010 by: GillySpy
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Ah ok, I was hoping I wasn't going crazy. That makes sense then as I've had multiple installs pop into the list too. Thanks for the info!
Answered 11/23/2010 by: muellerm
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