I am trying to get the boot CD/DVD up to the Kace box. I have media manger. I put in my hostname, media name, path, password. etc. click start build. I end up watching "launching helper" for eternity.

Am I missing anything? following are the settings for the K2000

under K2000 general settings / network settings:

everything standard, no "enable on-board DHCP server"

Enable NetBoot Server (For Mac OS X Clients) is check markedwith BSDP server: 32768 and BSDP image: 52230

under K2000 general settings:

Default K2000 Boot Environments:

Mac OS X Intel (Netboot) doesnt give me an option. Once I get a boot DVD up, im sure this will be available with whatever media I can upload.



link to larger version: http://www.divshare.com/download/15392286-f90


link to larger version: http://www.divshare.com/download/15392284-570


link to larger version: http://www.divshare.com/download/15392277-08a

Lastly the mac and the kace boxes are on the same subnet.
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Can you post a screenshot?
Answered 07/26/2011 by: dchristian
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added screenshots and links to a larger version
Answered 07/26/2011 by: justdana
Senior Yellow Belt

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Ok so I went back to another macbook laptop that has the K2000 media manager that we received from our test run of the product. The following is a different error. instead of just sticking on "launching helper...".


Full size link: http://www.divshare.com/download/15397701-ff5

We received the k1000 and k2000 preloaded. That version of K2000 media manager is the one that is sticking on "launching helper..." - if it's pointing to a DVD in the laptop or pointing to anything else. I did try a couple of ways only SS'ed the one.

Now mind you. I wasn't the person setting up the servers. I am just the guy responsible for the mac side of it all. :)


ORIGINAL: cserrins

We can't see the entire path of what source media you are pointing to. Have you tried pointing to physical media?
Answered 07/27/2011 by: justdana
Senior Yellow Belt

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the screen shot shows I am / have selected the DVD that is in the macbook pro

"/Volumes/Mac OSX....DVD"

Using the newer version of the media manager just has it stall out at

"Launching helper" (small message at the bottom of the k2000 media manager.
Answered 09/06/2011 by: justdana
Senior Yellow Belt

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