Importing tickets into KACE from another system (via csv?)
We are in the process of moving from another help desk system over to KACE and I need to transfer over tickets from the existing system. I found some references to importing tickets from a csv through google and in ITNinja - but the artcles referenced aren't there.
Can anyone help?
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Posted by:
Hobbsy
8 years ago
V.
You are not able to import tickets into Kace from another system, there was a kb article that used asset to transition tickets, but it was not very successful.
