I am trying to create a package for this using Wise Package Studio 8. I have looked through the forums and have found similar questions asked but have not been able to get any help from reading them. I am trying to get the MSI to create the package, however once I run the setup.exe and goto my C:\Documents and Settings\{User}\Local Settings\Temp\ There is no MSI that is created there.

How do I get the MSI extracted?

Trying to create the package without the SSL marked to install, I can create the package off of the Setup.exe file. However, as when I try to install it with SSL it gets to the end where it creates the actual WSI starts the process of generating the reports and kills out. Any help would be greatly appreciated.
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As you emailed me directly, you'll be aware of the notes I made about iSeries Access. IBM is using a legacy installer which you will need to capture: there is no MSI to be extracted.

I don't recall any particular issues with SSL when i captured with Wise. ProcMon will show exactly what's going on vis-a-vis the crashing. If you can't tie the cause down, perhaps you might try creating a separately-captured WSI for the SSL part and then combine the relevant tables.
Answered 05/18/2010 by: VBScab
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VBScab,
Thanks for the response. I am going to try and see what procmon gives me and also do a comparison on what is changing with the SSL and without.
Answered 05/19/2010 by: trkghost
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VBScab,
I was able to create the package for this software by uninstalling the older version and reinstalling the new version. However when I went to test the package I get the error CWBSY1008 - General Security error occured rc=000. I do not understand why I am getting this error. When I install the software manually I can connect with no problems, but as soon as I use the package created I cannot connect due to this error.

Any suggestions?

I found these links that talk about how to fix the error...I would like to find the root of the issue with the package though since this is going out to a large amount of PCs
http://www.ibmsystemsmag.com/ibmi/april01/tipstechniques/7847p1.aspx
http://www-01.ibm.com/support/docview.wss?uid=nas164a200dbce7219a486256bbd004241bc


Also, I have found out that it is not uninstalling everything with the package I created.
Answered 05/25/2010 by: trkghost
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Any suggestions? Did you take a gap capture, to test your package completely reproduces the vendor's installer?

- install your package
- remove the registry installation data, or other flag(s) which the vendor's install might use to indicate an installed state. Sometimes, this could be something as simple as the presence of a file/folder
- take a 'Before' snapshot using a lightweight snapshot tool such as InstallWatch or In Control
- install again, using the vendor's installer
- take an 'After' snapshot
- add any relevant changes to your package
- repeat as required

This is something you should *always* do when creating an MSI from a legacy installer.

As to uninstalling, if you didn't run the app as part of your capture, the app might be (in IBM's case, almost certainly will be) writing user data. If you want that removed, you'll need to add it to your package.
Answered 05/25/2010 by: VBScab
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