/build/static/layout/Breadcrumb_cap_w.png

I want to change service request portal

5O2VBi.jpegI want to be able to change the "have a problem / Report it" title.

Where can I do this


1 Comment   [ + ] Show comment
  • There does not seem to exist a configuration option that would allow changing that title only for the logos and the welcome screen. - Ericenri 7 years ago

Answers (2)

Posted by: Ericenri 7 years ago
Senior Purple Belt
2

After doing some testing and research the answer is definitively no, there is no way to modify the quick actions message from the webgui, you can only enable or disable them at Service Desk-> Configuration -> User Console Home Page -> Configure User Console Home Page. There, under Display Quick Actions, you can enable or disable the Ticket Quick Action and the Downloads Page Quick Action, but there is no way to modify the message, other than professional services perhaps.

Posted by: kiwiblue 5 years ago
Fourth Degree Green Belt
0

I want to do something similar and maybe create a second button.


Comments:
  • Another problem is that I cant default this button to an appropriate Q - kiwiblue 5 years ago

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