We have some machines that are in need of some SQL patches that I can't get to succesfully download via WSUS. It either sees the patches as not necessary and doesnt spool them out or it is unsuccessful in installing them. To be honest I am not received any error messages from my servers to indicate that there are problems with SQL but our auditors insist that we have these installed. I know it can be done but I am fairly new to KACE other that reporting and have taken over this for the person who left. Anyway all help will be appreciated.

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If you are wanting to use Kace you will need to navigate to Security>Patching>Patch Listing. You will then need to create a patch label. The one below is an example.


You will then go to "Detect and Deploy" and create a patch schedule. This screen is somewhat self explanitory. Add your patch label you just created, and the machines/machine labels you want them deployed to. At the bottom you can set the schedule.

Here are some Kace KKEs that can help explain this a little better.

K1000 KKE's: https://support.software.dell.com/k1000-systems-management-appliance/kb?k=KKE

Answered 02/15/2013 by: dugullett
Red Belt

  • AWESOME!!! Thanks this should do it!
    • I forgot to add make sure your subscription settings are set to download patches for your servers.Those videos will explain that a little more.
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You could have a corrupted patch on these servers.  Stop the windows update service and background intelligent transfer service.  Go to c:\windows\softwaredistribution\download and delete all the files and directories in there.  Restart the services and at the command prompt type wuauclt /detectnow.  This will clear any updates installers and reaquire them.

Answered 02/14/2013 by: SMal.tmcc
Red Belt

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Can you manually download the patch as an MSI (or MSP)? If so, then deploying it through KACE as a Managed Install is rather easy.

Answered 02/15/2013 by: chucksteel
Red Belt

  • Yes I have thought of that and planning on giving it a try.
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