I need to hide the other Queues we are creating for processes from the other IT support staff and I cannot find a way to do this.  I can't see there is a label that is showing the IT staff the other queues, so I'm not sure how to restrict this for the other staff at this time.  Any help is appreciate!

 

-Sharon

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alternatively you can also use an org for each queue.
In orgs you can limit also the view in the admin ui

Answered 04/07/2013 by: Nico_K
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  • So all of the IT support staff who log into the ADMIN portal, there is no way to hide the queues we create for processes other than creating a new ORG? I just don't want to confuse the IT staff
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Create different labels for each queue.

As soon as you are logging in under the user ui (k1000 or K1000/userui) they are separated.

If you logging in under admin ui (k1000/admin or k1000/adminui) you can see all the queues.

Answered 04/07/2013 by: Nico_K
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