I need to create a report of all systems that have dual monitors. All I get is a single PnP Monitor in the Hardware. I am able to see both monitors under computer management.
 
 

 
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  • Mine seems to show multiple monitors (Though most are 'default monitor') and looking at the database, the list isn't even csv but just a CRLF as mentioned. Which I wouldn't even know how to filter out :(
    'Default Monitor
    Default Monitor
    ViewSonic VA2431 Series'
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Are the monitors in question set up in Clone mode or Extended Desktop? It's possible KACE may only see one if they are in Clone mode. On my system, I've got 3 monitors in extended desktop and all 3 show up.

Aside from that, though, the monitor field is just a basic text field containing a carriage return/line feed separated list, so it might be tricky to run a report, unless you create a SQL statement that specifically looks for a CRLF in that field.

Answered 04/11/2014 by: BHC-Austin
Fourth Degree Black Belt

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Extended Desktop.

This is all I get from Hardware:

 Sound Devices:Intel(R) Display Audio
Realtek High Definition Audio
  Video Controllers:Intel(R) HD Graphics 4600:-1984 MB
  Monitor:Generic PnP Monitor
Answered 04/11/2014 by: enelson@mfah.org
White Belt

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