I have been working with Kace for a couple of months now and i am still new and need to know quite a few stuff. My ? is

We have a number of Organisational Units in our environment some of our servers and clients are in the wrong OUs when they checking in for the first time. I just need to know what causes this issue and how can i resolve it.

Your help will be highly appreciated :-)


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Community Chosen Answer


We have mutiple organizations on our K1000.  if you are referreing to automatic placement to the organizations within the K1000 you need to look at the placement rulles for the org's

Answered 07/13/2012 by: SMal.tmcc
Red Belt

  • yes that is correct the placement rules for the org,s
    What actually happens is: if we cannot find a server or workstation in our OU,s, we look for them in System under computers.
    After placing them in their correct Ou's after some time we find that they automatically place in other Ou,s
    what causes this to happen?
    thanks for the previous answer
  • Can you paste your placement rules for your org's?
    It sounds like the unit temporaily does not meet the rule and it gets moved by the k1000 to the other org
  • Hi guys
    i am not sure this could be a placement rule issue
    here is another eg:
    we have about 10 different Ou's, on each Ou they are separated by there Ip address
    lets say we have a Morkels branch that is 11.66... and another Hi- Finance that is 11.55...
    why is it that i find computers that should be in the 11.66 branch are now in the 11.55 with a 11.66 Ip address and visa versa
    this is happening in all my Ou's finding 3 or 4 pc's in the wrong Ou's

    not sure why this is happening

    kind regards
  • If your placement rules look right to you I would call support to be sure you do not have database problem occuring
  • ok will do

    thanks for your help will call support to check the database
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Are you refering to labels/smart labels, or are you actually using Active Directory OUs to organize the servers/clients on the k1000?


Answered 07/13/2012 by: Ben M
Ninth Degree Black Belt

  • no i am not sure but with regard to the message below,
    that is correct
  • hi Ben

    Yes we are using Active Directory OUs to organize the servers/clients on the k1000
  • hi Ben

    What does this have to do with Active Directory " i am interested and still looking for answers to this

    best regards
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