I am new to the KACE and we are using this system to create PC images, help desk tickets, and pushing out updates.  I am trying to learn out how to push out updates using the KACE system.  If anyone has a good place for me to start reading up on this it would be a great help.  Also I am looking to redo some of the scripts on here as well.  I need help in order to find out where I can change and add scripts to this image. Thanks to everyone in advance for the help and advice.
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  • I am new to KACE as well and we too are looking to leverage the appliance for patching Microsoft Windows and Office, help desk tickets, update third party applications, software deployments and inventory.

    A few items about patching Windows and Office I have learned thus far (we are using the K1000 version 6.4 SP2). One, recommend reading section 5 of the admin guide for K1000 6.4 (Patching). Two, organize your patches and devices into groups (labels) as best practice. Three, turn off Windows updates via a GPO prior to using KACE for updates. Four, setup a test environment and watch the behavior closely. Five, devices CAN reboot more then once during a patch schedule regardless of what your test environment reflects. Six, read this KB article about custom schedules. Its a MASSIVE oversight by Dell that CAN severely limit your patch scheduling abilities https://support.software.dell.com/kb/125945. Seven, make sure server(s) and clients are on the same versions. Eight, when a device reboots via the KACE appliance open applications WILL NOT automatically open back up after login like WSUS does (we were leveraging WSUS for a long time so users became a custom to applications opening back up).

    Question for you - do you have mostly desktops, mostly laptops, a mix?
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They have an load of training videos on the dell support site.

Lots of videos in the archive for beginners and advanced users

In your case look for videos on "Patching" for your updates.

Search for "Scripted installs" to learn about adding tasks to your install.

You need to start from the basics and move your way up to understand it properly.

But it not difficult.

All the topics are available. 

Link below.....


Just select the product by typing in the search bar.....e.g K1000 or k2000. You will get all the training videos for each product.

Answered 05/25/2016 by: akmagnum
Third Degree Blue Belt

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