HTML artifacts in K1000 email ticket submissions
When a user submittes a ticket via email, there are quite a few html artifacts left in the body of the email/ticket comment. I was wondering if there is a way to remove those artificates. We currently use Office365 as our email service. I have used powershell to change the -PopMessageRetrievalMimeFormat to "TextOnly". But I am still getting artificats in my tickets. Any ideas would be welcome.