I read in another post that attached devices, such as USB hard drives, scanners, locally attached USB printers, etc, are included in the inventory scan. I can't seem to find this information on the Inventory screen for a computer. We have a small set of computers that use a USB barcode scanner doc that shows up in the attached devices on Windows. I would like to query kbox for this device but I can't find it in kbox.

Is this an option I need to set for the inventory scan process somewhere?

Thank you,
Matt
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The inventory process collects a predefined set of information. You maybe able to add a custom inventory rule/field to collect additional devices if you are able to find the device information in the registry, or check if a particular path exists.
http://www.kace.com/support/konference/2006/files/CustomInventoryRules.pdf
Answered 07/24/2011 by: KevinG
Purple Belt

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Thanks for the tip, however, this doesn't really seem to do what we want. It sounds like from your post that the inventory collected is all predefined, which means we would have to figure out some way to define the criteria to identify any of the external USB devices we would like to inventory, such as printers, scanners, etc. That may be something we end up doing in the future if the device is important enough and we can identify the information. I guess I was hoping that KBOX already had this ability built in, somehow grabbing external USB hardware information from Windows.
Answered 07/25/2011 by: mattpenner
Senior Yellow Belt

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I don't think there's a way to do it but should be able to do it via a batch script, vbscript or powershell

You can run this on the PC:
start /wait "" "%programfiles%\common files\Microsoft Shared\MSInfo\msinfo32.exe" /report C:\filename.txt

Then look in the C:\filename.txt for "USB Mass Storage Device" or what a USB key/printer/scanner/disk is called.

It should be fairly easy to do an full script, I just don't have the time for it right now =/
Answered 07/26/2011 by: rmeyer
Second Degree Blue Belt

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Thanks. I love powershell. I'll take a look at this option, though I would ultimately like to have this info in KBOX and kept up to date. From KevinG's suggestion I've put a "someday when I have time" task of looking at adding the predefined info to capture this in the inventory. Some of our more priority devices would be done first and then others as necessary. Hopefully this will turn out to be fairly trivial and can be done relatively quickly. Perhaps using PowerShell to put this into a table and then pulling that into KBOX during the inventory would be a solution, though that's a lot of moving parts that would make it brittle.
Answered 07/26/2011 by: mattpenner
Senior Yellow Belt

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