A little background information about my current situation. When setting up the K1000 during our trial period, the Kace support people had checked the box for "Include Software Installers." I found this to very quickly be a terrible idea and found that Kace was trying to install every single one of these Software Installers. For example, take adobe AIR for example, Kace was trying to install 20 different versions of Adobe AIR alone. I had not realized they had checked that setting and on my first test patch schedule I had an unpleasant surprise.

After disabling Software Installers, the "Not Patched" for these disabled patches are still showing up. It has made troubleshooting or trying to manage actual real failed patches a nightmare. My reports are absolutely flooded and overwhelmed by these patches that were never deployed due to an improper setting during setup. The issue did not start to really show itself until later when trying to set patching reports to determine failed or waiting to be deployed patches.

Here is an example of just one application from a Report on Patches waiting to be Deployed.

   4   AIR2.0.2.12610           Adobe AIR 2.0.2.12610 for Windows (Full/Upgrade) (All Languages)                                                               4         1             3       0   
   5   AIR2.0.3.13070           Adobe AIR 2.0.3.13070 for Windows (Full/Upgrade) (All Languages)                                                               4         1             3       0   
   6   AIR2.6.0.19120           Adobe AIR 2.6.0.19120 for Windows (Full/Upgrade) (All Languages)                                                               4         0             4       0   
   7   AIR2.6.0.19140           Adobe AIR 2.6.0.19140 for Windows (Full/Upgrade) (All Languages)                                                               4         0             4       0   
   8   AIR2.7.0.19480           Adobe AIR 2.7.0.19480 for Windows (Full/Upgrade) (All Languages)                                                               4         0             4       0   
   9   AIR3.1.0.4880            Adobe AIR 3.1.0.4880 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  10   AIR3.2.0.2070            Adobe AIR 3.2.0.2070 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  11   AIR3.3.0.3670            Adobe AIR 3.3.0.3670 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  12   AIR3.4.0.2540            Adobe AIR 3.4.0.2540 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  13   AirWin3.4.0.2710         Adobe AIR 3.4.0.2710 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  14   AirWin3.5.0.1060         Adobe AIR 3.5.0.1060 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  15   AirWin3.5.0.600          Adobe AIR 3.5.0.600 for Windows (Full/Upgrade) (All Languages)                                                                 4         0             4       0   
  16   AirWin3.5.0.880          Adobe AIR 3.5.0.880 for Windows (Full/Upgrade) (All Languages)                                                                 4         0             4       0   
  17   AirWin3.6.0.5970         Adobe AIR 3.6.0.5970 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  18   AirWin3.6.0.6090         Adobe AIR 3.6.0.6090 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  19   AirWin3.7.0.1530         Adobe AIR 3.7.0.1530 for Windows (Full/Upgrade) (All Languages)                                                                5         0             5       0   
  20   AirWin3.7.0.1860         Adobe AIR 3.7.0.1860 for Windows (Full/Upgrade) (All Languages)                                                                4         0             4       0   
  21   AirWin3.7.0.2090         Adobe AIR 3.7.0.2090 for Windows (Full/Upgrade) (All Languages)                                                                7         2             5       0   
  22   AirWin3.8.0.1430         Adobe AIR 3.8.0.1430 for Windows (Full/Upgrade) (All Languages)                                                                7         2             5       0   
  23   AirWin3.8.0.870          Adobe AIR 3.8.0.870 for Windows (Full/Upgrade) (All Languages)                                                                 7         2             5       0   
  24   AirWin3.9.0.1210         Adobe AIR 3.9.0.1210 for Windows (Full/Upgrade) (All Languages)                                                                7         2             5       0   
  25   AirWin3.9.0.1380         Adobe AIR 3.9.0.1380 for Windows (Full/Upgrade) (All Languages)                                                               13         8             5       0   

If I run the "Installation Status of each enabled patch" report, these still show up even though they are disabled.

Is there any way to correct this issue?
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  • I was also troubleshooting a replication share recently and I was unpleasantly introduced to a new issue caused by this. These disabled patches are still being downloaded and replicated to all of my replication shares.
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Create and save a "Advanced Search Label"

Each time you go in to review patches just select the search label and apply, it will remove any unwanted items.
Answered 12/02/2014 by: nickbaldwin86
Yellow Belt

  • I don't have an issue when viewing patches from there. The disabled patches are properly filtered out there. It is when viewing inventory directly and when running reports. I need to be able to run reports for compliance. Currently, I cannot run a report because they are all overwhelmed by thousands of disabled patches that were accidentally ran and promptly cancelled during the setup process when in the demo phase. I did not realize this issue until later when starting to setup Reporting.
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