I have a package on my Kace system which is deployed and installed with an msi and all works fine however the company have now added new Help Files embedded in a new msi. As the Software version hasnt changed the new package i have created wont install as it automatically assumes the package is already installed on the selected PC's. I have tried using the msiexec command switch /fa but it still wont install over the original software. Does anyone know how i can force this install? Thanks in advance.

Answer Summary:
Cancel
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Community Chosen Answer

2

I think that the best way to do this would be to create a custom inventory rule based on one of the files that is present in the updated installation. Then you can use that inventory item to make a new distribution.

Answered 02/20/2013 by: chucksteel
Red Belt

Please log in to comment

Answers

1

Use Ocra to modify the version number in the msi

Answered 02/20/2013 by: worzie
Second Degree Green Belt

Please log in to comment
0

Find the packager who built the new MSI and introduce him/her to packaging best practice. When you've finished with the baseball bat, I'd suggest splitting the new files into your own MSI and deploying that.

Answered 02/20/2013 by: VBScab
Red Belt

  • roflmao
Please log in to comment
0

How about just extracting the help files from the msi and deploying those? You could even do it through a file sync. VBScab is right though very poor practice by the vendor. Not sure I would want their software on my system if this is their thought process in action.

Answered 02/21/2013 by: jdornan
Red Belt

Please log in to comment
Answer this question or Comment on this question for clarity