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How to force a deployment of Software.

I have a package on my Kace system which is deployed and installed with an msi and all works fine however the company have now added new Help Files embedded in a new msi. As the Software version hasnt changed the new package i have created wont install as it automatically assumes the package is already installed on the selected PC's. I have tried using the msiexec command switch /fa but it still wont install over the original software. Does anyone know how i can force this install? Thanks in advance.


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Answers (4)

Answer Summary:
Posted by: chucksteel 11 years ago
Red Belt
2

I think that the best way to do this would be to create a custom inventory rule based on one of the files that is present in the updated installation. Then you can use that inventory item to make a new distribution.

Posted by: worzie 11 years ago
Fourth Degree Brown Belt
1

Use Ocra to modify the version number in the msi

Posted by: anonymous_9363 11 years ago
Red Belt
0

Find the packager who built the new MSI and introduce him/her to packaging best practice. When you've finished with the baseball bat, I'd suggest splitting the new files into your own MSI and deploying that.


Comments:
Posted by: jdornan 11 years ago
Red Belt
0

How about just extracting the help files from the msi and deploying those? You could even do it through a file sync. VBScab is right though very poor practice by the vendor. Not sure I would want their software on my system if this is their thought process in action.

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