I am able to get this to work in Team Viewer, but not LogMein.

What I am trying to do is create a Device Action that will launch the LogMeIn Client and connect automatically to the device in question.

I am able to get the LogMeIn ID for the custom inventory portion, but not the rest. Right now the client will launch, but that's as far as it goes.

Any help on this would be greatly appreciated.

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DO you have the LogMeIn ID location? maybe i can test around with that if you have that part. 

I have an article on how it works with TeamViewer, but i don't know what the command line option is to even launch logmein. Is it a local .exe path, or a website link it launches?

Answered 08/29/2016 by: brucegoose03
Second Degree Black Belt

  • I'm not sure what you mean by the LogMeIn ID location. I also know already how it works with TeamViewer, this is not the issue. The way we use LogMeIn is via an executable local client.
    • What is your Custom Inventory rule for the Logmein ID?
      • This is what we have created since the logmein ID's for each computer matches the computer name:

        RegistryValueReturn(HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\ComputerName\ComputerName, ComputerName, Data)

        Also, the Command Line for the device action itself is as follows:

        "C:\Program Files (x86)\LogMeIn\Ignition\LMIIgnition.exe" -i KACE_CUSTOM_INVENTORY_LOGMEINID

        EDIT: This action does nothing. It just tells me to check my Internet Explorer Settings. They are all correct because other device actions work fine and I double checked them just to be sure. Same thing happens with TeamViewer if a machine doesn't have TeamViewer installed, which is what is to be expected, but works fine on the machines that do.
      • Looks like you've got farther than what I could find. I can't find any command line launch switches at all. Several places have stated there's isn't any for the local .exe file, but some have tried lauching the web page version and inserting the ID variable in the URL, like described here:


        If you run "C:\Program Files (x86)\LogMeIn\Ignition\LMIIgnition.exe" -i INSERT_ID_HERE from Start > Run, does that work?
      • Also, you could just do KACE_HOST_NAME instead of your custom inventory rule since the value that reg key pulls looks like it's just the hostname. save you a step
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If this helps, from the LMI forums:



Where the LogMeInID is a value we extract from the registry of the computers that is their LMI serial number.


This works very well, but if the tech is not logged into LMI it brings them to the logon screen where they logon and then do not go right to the host.  They have to either search or just go back and do the HD action again.  Also we know there are starting to be issues with Firefox and other browsers so using the Ingition client may be easier and they can just open it and stay logged in all day.

There was never anyone who answered this question how to launch the LMI exe with the ID, "Is there a way to pass their computer ID to LMIIgnition.exe?"

Answered 08/29/2016 by: JMorano
Yellow Belt

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