Helpdesk: Recurring Ticket Creation
Is there a way to auto generate a ticket on a day-to-day basis? Our current HD has this functionality and we use it to create daily maintenance reminders and other reminders for some other depts. I know that this could be done through a ticket rule, but I am wondering if there is any other more user friendly (alert, button, wizard, etc) approach to this?
This was addressed at http://www.kace.com/support/resources/kb/article/How-to-Schedule-The-Creation-of-a-Ticket