Hello Guys, I'll be participating in a project where the client needs customization or personalizations help desk. I need supplemental materials to help me run this project if they have video lessons would be even better. 

Does anyone have this to share?

Answer Summary:
check out the Kace Kontinuing Education videos and the Knowledge Base: https://kace.webex.com/mw0306ld/mywebex/default.do?siteurl=kace&service=7 http://www.kace.com/support/resources/kb/category http://www.kace.com/support/resources/kb/article/KACE-Kontinuing-Education-K1000-and-K2000-Recordings
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Have you checked out the Kace Kontinuing Education videos and the Knowledge Base?

https://kace.webex.com/mw0306ld/mywebex/default.do?siteurl=kace&service=7

http://www.kace.com/support/resources/kb/category

Answered 11/09/2012 by: chucksteel
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  • Past KKE recordings: http://www.kace.com/support/resources/kb/article/KACE-Kontinuing-Education-K1000-and-K2000-Recordings
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jverbosk has a pretty good write-up here: http://www.itninja.com/blog/view/k1000-service-desk-setup-tips-things-i-have-learned

Answered 11/09/2012 by: jknox
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