HI folkes I am working on application Auto CAD LT-2011. i am able to install and uninsall through script. but problem is with the sccm deployment. using sccm 2007 for deployment . it installs fine through RAP but it does not uninstalls . takes more than 3 hrs and it still goes on. also for installation takes 3-4 hrs. its a large package around 3.5 gb. any one knows how to solve this issue? thanks
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  • did you create an administrative install?
  • no...how to create it? and whats the purpose of creating admin install?
  • i used this command line to install setup.exe /w /t /qb /c ACADLT: INSTALLDIR="%APPDIR%" InstallLevel=5 ALLUSERS=1 ADSK_DESKTOPSHORTCUT_1=0 and
    to uninstall
    setup.exe /P {5783F2D7-9009-0409-0002-0060B0CE6BBA} /M ACADLT /language en-US
    but install takes 2-3 hrs and uninstall never ends. in sccm 2007 the message says "performing integrity check on download content"
  • created admin image but when i double click it does not run....or do anything
  • Thanks All. Finally this command line worked..huushh....
    msiexec /q /x {Guid} for silent uninstallation.
    thanks again for comments.
  • it seems sccm 2007 does not support for interactive uninstallations. so what could be solution for it? because i have some of the applications which gives prompts like yes/no and user has to click on it. so if sccm 2007 does not support it,then how it could be unstalled either interactive way or silent way?
    thanks
  • Actually I am wrong. it doesnot work through sccm still. i dont know whats happening.
  • should i use property like REBOOT=ReallySuppress. i can see in log its something related to restart. i will post the logs here...thanks
  • for auto cad LT-2011 English log is
    === Verbose logging started: 8/18/2014 17:09:38 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===
    MSI (c) (90:C4) [17:09:38:091]: Resetting cached policy values
    MSI (c) (90:C4) [17:09:38:091]: Machine policy value 'Debug' is 0
    MSI (c) (90:C4) [17:09:38:091]: ******* RunEngine:
    ******* Product: {5783F2D7-9009-0409-0002-0060B0CE6BBA}
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (90:C4) [17:09:38:091]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (90:C4) [17:09:38:091]: Grabbed execution mutex.
    MSI (c) (90:C4) [17:09:38:481]: Cloaking enabled.
    MSI (c) (90:C4) [17:09:38:481]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (90:C4) [17:09:38:481]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (74:70) [17:09:38:637]: Running installation inside multi-package transaction {5783F2D7-9009-0409-0002-0060B0CE6BBA}
    MSI (s) (74:70) [17:09:38:637]: Grabbed execution mutex.
    MSI (s) (74:D0) [17:09:38:715]: Resetting cached policy values
    MSI (s) (74:D0) [17:09:38:715]: Machine policy value 'Debug' is 0
    MSI (s) (74:D0) [17:09:38:715]: ******* RunEngine:
    ******* Product: {5783F2D7-9009-0409-0002-0060B0CE6BBA}
    ******* Action:
    ******* CommandLine: **********
    MSI (s) (74:D0) [17:09:38:715]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (74:D0) [17:09:38:715]: MainEngineThread is returning 1605
    MSI (s) (74:70) [17:09:38:715]: User policy value 'DisableRollback' is 0
    MSI (s) (74:70) [17:09:38:715]: Machine policy value 'DisableRollback' is 0
    MSI (s) (74:70) [17:09:38:715]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (74:70) [17:09:38:715]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (74:70) [17:09:38:747]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (74:70) [17:09:38:747]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (74:70) [17:09:38:747]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (74:70) [17:09:38:747]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (74:70) [17:09:38:747]: Restoring environment variables
    MSI (c) (90:C4) [17:09:38:778]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (90:C4) [17:09:38:793]: MainEngineThread is returning 1605
    === Verbose logging stopped: 8/18/2014 17:09:38 ===
  • for auto desk material library 2011 log is
    === Verbose logging started: 8/18/2014 17:09:37 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Windows\System32\msiexec.exe ===
    MSI (c) (54:48) [17:09:37:233]: Resetting cached policy values
    MSI (c) (54:48) [17:09:37:233]: Machine policy value 'Debug' is 0
    MSI (c) (54:48) [17:09:37:233]: ******* RunEngine:
    ******* Product: {9DEABCB6-B759-4D52-92F8-51B34A2B4D40}
    ******* Action:
    ******* CommandLine: **********
    MSI (c) (54:48) [17:09:37:233]: Client-side and UI is none or basic: Running entire install on the server.
    MSI (c) (54:48) [17:09:37:233]: Grabbed execution mutex.
    MSI (c) (54:48) [17:09:37:577]: Cloaking enabled.
    MSI (c) (54:48) [17:09:37:577]: Attempting to enable all disabled privileges before calling Install on Server
    MSI (c) (54:48) [17:09:37:577]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (74:70) [17:09:37:655]: Running installation inside multi-package transaction {9DEABCB6-B759-4D52-92F8-51B34A2B4D40}
    MSI (s) (74:70) [17:09:37:655]: Grabbed execution mutex.
    MSI (s) (74:5C) [17:09:37:686]: Resetting cached policy values
    MSI (s) (74:5C) [17:09:37:686]: Machine policy value 'Debug' is 0
    MSI (s) (74:5C) [17:09:37:686]: ******* RunEngine:
    ******* Product: {9DEABCB6-B759-4D52-92F8-51B34A2B4D40}
    ******* Action:
    ******* CommandLine: **********
    MSI (s) (74:5C) [17:09:37:686]: Machine policy value 'DisableUserInstalls' is 0
    MSI (s) (74:5C) [17:09:37:686]: MainEngineThread is returning 1605
    MSI (s) (74:70) [17:09:37:701]: User policy value 'DisableRollback' is 0
    MSI (s) (74:70) [17:09:37:701]: Machine policy value 'DisableRollback' is 0
    MSI (s) (74:70) [17:09:37:701]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (74:70) [17:09:37:701]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (74:70) [17:09:37:717]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
    MSI (s) (74:70) [17:09:37:717]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (74:70) [17:09:37:717]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
    MSI (s) (74:70) [17:09:37:717]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (s) (74:70) [17:09:37:717]: Restoring environment variables
    MSI (c) (54:48) [17:09:37:764]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
    MSI (c) (54:48) [17:09:37:764]: MainEngineThread is returning 1605
    === Verbose logging stopped: 8/18/2014 17:09:37 ===
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Answers

1

Because SCCM runs as a service and runs in a different session to the user. Messages generated in a system session cannot be viewed in a user session as interaction with desktop is no longer supported by default in Windows 7, as it was in earlier operating systems, when system and user ran in the same session.

Therefore any install or uninstall processes run via SCCM ***must be*** entirely silent as they cannot interact with the user.

Answered 08/18/2014 by: EdT
Red Belt

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1
Looks as if  you may have to call the individual uninstall commands for the AutoCAD components - http://forums.autodesk.com/t5/Installation-Licensing/Silent-Uninstall-of-AutoCAD-2011-via-SCCM/td-p/2685667

Or use a script similar to this one http://knowledge.autodesk.com/support/autocad/troubleshooting/caas/sfdcarticles/sfdcarticles/2011-How-to-perform-an-automated-uninstallation-of-AutoCAD.html

Try this link for more help: http://lmgtfy.com/?q=AutoCAD+2011+LT+silent+uninstall



Answered 08/18/2014 by: dunnpy
Red Belt

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0
Here is the Autodesk link detailing how to configure the deployment of AutoCAD 2011 for SCCM - which won't be too dissimilar to to 2011 LT.

http://docs.autodesk.com/ACD/2011/ENU/filesInstall/WS1a9193826455f5ff-75c1f7c3124f51ccbd1-6009.htm

Follow the steps on the left hand menu.

Hope that helps,
Dunnpy
Answered 08/14/2014 by: dunnpy
Red Belt

  • hi i still have a question why to create ADMIN IMAGE? if i can install auto cad with command line
    setup.exe /w /t /qb /c ACADLT: INSTALLDIR="%APPDIR%" InstallLevel=5 ALLUSERS=1 ADSK_DESKTOPSHORTCUT_1=0
    problem is only with uninstallation which never finishes with sccm 2007.
    • Because they tell you to - that is their supported method and your method isn't working for you.

      Note the Directx 9.0c comment about having to install manually?!
  • so is there a problem with sccm or package it self? i dont think so package has it because i am able to install and uninstall fine manually with the script....
    • Neither - both work within their limitations. However, to make both work together, you need to follow the vendor instructions.
      • hi i am using setup.exe /P {5783F2D7-9009-0409-0002-0060B0CE6BBA} /M ACADLT /language en-US command line to uninstall. manually when i run it gives an option to uninstall and then user has to click next,next etc. but thr sccm 2007 this promt never comes. any body knows why its like that?

        thanks again. appreciate responses.
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