Help Kace Newbie Here
We have had Kace 1000 and 2000 for over 2 years. We had someone who was in charge of it and honestly didn't use it very much and now he's no longer with the company. I have been thrown into learning both 1000 and 2000. I have had some experience with the 2000 doing a few images here and there but nothing substantial. After watching some videos it looks like we have been doing imaging wrong anyways. We are current a windows only shop. Pretty much all I was shown to do was capture an image and then deploy it. I have done a little syspreping as well but it doesn't seem like it works correctly. I am wondering if there is a best practice guide out there some where? Usually our images are good for a month or two and then we build another image because the old one is out of date is there a better way to do this? Is there a way to update an image? I have about a million and 1 questions and after spending half the day on itninja and watching videos I still don't feel like I have a clue. Can anyone help?
Frustrated in Washington State!