The Sage ACT! Pro 2011 setup has an MSI. However, the MSI does not install the complete application. The setup installs many more folders and files and registries. The issue i have here is that, During installation, I need to change the lanugae to United Kingdom. The setup doesnot take the changed value though.
I select "UK" click Next and come back to the language screen and the language is back to "US". Since the source itself behaves this way, I do not know how to capture the change.

Any help would be appreciated.
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1
Have you tried running a switch "ProductLanguage=2057" (not entirely sure if that's the proper code for UK eng). Anyway, not sure if 2011 is the same as 2010 but it's not a fun software to package.
Answered 02/10/2011 by: emgz01
Senior Purple Belt

  • I m also unable to create response file for Sage Act Pro 2012 SP1.
    There is no document to deploy 2012 SP1 silently. I tried following the article for Act premium 2011 SP1, but no luck...kindly help...
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1
Thank you. I will try that. Can you tell me what is the silent switch that worked for you. My application does not install when i install it with /S /v/qn which the setup.exe /? gives in the command line for silent installation.
Answered 02/15/2011 by: kunjumol
Senior Yellow Belt

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1
I'm wondering, if it is related to language issue.
Sage uses regional versions instead. Try creating a Response file, it works.
Answered 02/15/2011 by: WiseAppPackager
Purple Belt

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1
I created a response file as well. It gives a -3 result in the log file.
I am not able to figure out what dialog mismatch is happening.
Answered 02/15/2011 by: kunjumol
Senior Yellow Belt

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The iss file looks like this:
[{569E52E4-5043-6D8E489D4AAB}-DlgOrder]
Dlg0={569E52E4-5043-6D8E489D4AAB}-ZSdShared_CountryDlg-0
Count=4
Dlg1={569E52E4-5043-6D8E489D4AAB}-ZSdShared_License-0
Dlg2={569E52E4-5043-6D8E489D4AAB}-ZSdShared_InstallRoutes-1
Dlg3={569E52E4-5043-6D8E489D4AAB}-ZSdShared_Finish-0
[{569E52E4-5043-6D8E489D4AAB}-ZSdShared_CountryDlg-0]
szCountry=United Kingdom
Result=0
[{569E52E4-5043-6D8E489D4AAB}-ZSdShared_License-0]
Result=1
[{569E52E4-5043-6D8E489D4AAB}-ZSdShared_InstallRoutes-1]
Result=1
[{569E52E4-5043-6D8E489D4AAB}-ZSdShared_Finish-0]
bOpt1=0
bOpt2=0
bOpt3=0
Result=1



A log file is created in C:\Windows\Temp\ActLog
The log file looks like this:
C:\ProgramData\Microsoft\Protect does not exist.
Registry Key Software\SageSQLInfo not found.
Inside SILENTMODE of Shared_Dlg_License.

The first two lines appear even in a sucessful installation. However, I dont seem to understand what the third line indicates.
Answered 02/15/2011 by: kunjumol
Senior Yellow Belt

  • kunjumol: I also have the same problem while installing with response file the log file in temp states the same thing..can u let me know how did u tackle this problem.
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1
You can follow the below link if not already tried.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=26837
This is for Sage Premium version, but the base installer shouldn't have much difference.
Answered 02/15/2011 by: WiseAppPackager
Purple Belt

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1
I m not sure if I have to do the setting preferences part for the act pro version.
I have created and tried the iss file as they have mentioned in that link. It doesnt work though. :(
Answered 02/15/2011 by: kunjumol
Senior Yellow Belt

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1
You're not the only one. I've been getting the -3 return code as well... extremely frustrating; am about to recommend that we move away from ACT! to something - anything - that's actually deployable to your bog-standard, garden-variety, locked-down corporate environment.

Why software developers don't take the concept of automated deployment seriously is beyond me.

You can follow the below link if not already tried.

http://kb.sagesoftwareonline.com/cgi-bin/sagesoftwareonline.cfg/php/enduser/std_adp.php?p_faqid=26837
This is for Sage Premium version, but the base installer shouldn't have much difference.


Tried that on WinXP 32, Win7 32, Win7 64. No difference.
Answered 02/17/2011 by: deemacgee
Yellow Belt

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1
Installshield is known for caputring incorrect values and you need to fix them manually. Use the below script and install should complete charmly.

[{569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-DlgOrder]
Dlg0={569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_CountryDlg-0
Count=4
Dlg1={569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_License-0
Dlg2={569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_InstallRoutes-0
Dlg3={569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_Finish-0
[{569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_CountryDlg-0]
szCountry=United States
Result=1
[{569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_License-0]
Result=1
[{569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_InstallRoutes-0]
Result=1
[{569E52E4-5043-4F93-AE2B-6D8E489D4AAB}-ZSdShared_Finish-0]
bOpt1=0
bOpt2=0
bOpt3=0
Result=1
Answered 04/13/2011 by: kanagaraj
Yellow Belt

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1
Installshield is known for caputring incorrect valuesReally? If it were known for that behaviour, how on God's green earth would it get to the installed base that it has?
Answered 04/14/2011 by: VBScab
Red Belt

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1
Thank you kanagaraj, what you posted worked for me. The /r iss file that is created did not work until I used what you posted. My iss file was exactly the same as kunjumol. If you compare them, you will see what needs to be changed.

Not sure as to how you figured these changes out, but I thank you.

VBScab, this is the first time an iss file was recorded and did not work for me. But I can confirm that what is posted above was the solution for us to get out a silent install for all.
Answered 09/22/2011 by: Btill
Senior Yellow Belt

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2
Thanks Kanagaraj. This response file works like a charm to me too . Is is possible that you share how you figure out how to make these changes ?
Answered 09/27/2011 by: Savage455
Orange Belt

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