First time tryign to install on windows 2012 and getting below error. I could install other few MSIs sucessfully but stuck with one MSI. I couldn't find the root cause of the failure. I tried re-register msiserver, settign appropriate permission.

Error 1719. The Windows Installer Service could not be accessed. This can occur if you are running Windows in safe mode, or if the Windows Installer is not correctly installed. Contact your support personnel for assistance.

MSI (c) (20:E8) [21:08:12:828]: Back from server. Return value: 1601

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Answered 01/08/2013 by: jagadeish
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  • http://www.winhelponline.com/blog/vista-the-windows-installer-service-could-not-be-accessed/
  • I tried these steps but it didn't help. As I could able install other packages successfully, there should be an issue with MSI engine.
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Are you using remote desktop to access the server during the install? If so try installing on the console directly or run the mstsc with the /console switch

Answered 01/08/2013 by: SMal.tmcc
Red Belt

  • I am using mstsc /console.

    One thing I noticed is, I can't change the windows service type and log on user. These are disabled in Service Control Manager. Could this be an issue?
    • yes if the install is trying to add/change a service. Sounds like the security is preventing changes to the services via terminal session. Have you tried it on the console directly not remoting?
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