I have followed information in the below link and while doing this manually I keep getting login failed. I definityl know I am typing my passwordi ncorectly as I can login to the kbox web interface - I have tried our kbox admin user and password as well and keep gettign 501 Login authentication failed.

BTW my account is an admin on the k1000

http://itninja.com/question/performance-monitoring486&mpage=1&key=backup𔨆
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When you connect is it the kbox responding? Or a diff't ftp or a proxy? You'll see the pure-ftpd server respond with the hostname. Are you using ftp or sftp? Use ftp. You could also have support try to verify the problem
Answered 02/24/2012 by: GillySpy
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I enter ftp on cmd line and then open "kbox" (kbox hostname) which it does respond successfully. Then enter username which is responds back saying 331 User tcunningham OK. Password required

Enter password and get 503 Login authentication failed

Tried multiple times and with the admin account too and same error
Answered 02/24/2012 by: tcunningham
Senior Yellow Belt

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From that post : you have to use "kbftp" and "getbxf" as the username and password respectively
Answered 02/24/2012 by: GillySpy
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Many thanks
Answered 02/24/2012 by: tcunningham
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