Field Mask & Automatic Title in dell Kace 1000
I have two request to customize Queues in dell Kace 1000 to get more benefit.
First, I want to put mask on field to enforce the user to put specific data in field
Like putting IP.
I need the mask like this (192.168.000.000), and the user must fill the last two parts of the IP.
Secondly, I want to create automatic title using drop down lists when user create ticket, because I went standardize title and can’t user change it.
For example I have two drop down lists
The title will be automatically contain Branch and Department when user choice what is the branch and Department.