Exchange 2010 setup instructions to relay e-mail to the service desk?
I am trying to setup Exchange to relay messages to my K1box so we can create tickets via e-mail.
I followed most of the steps at http://blog.foreignkid.net/2011/03/how-to-setup-mail-correctly-on-kace-service-desk/. However I have been informed that the relay instructions (shown below) are for Exchange 2003 and the steps for Exchange 2010 are different.
Does anyone have the setup instructions for the steps below?
One last item that could be a step you need to do, would be to allow your Exchange server to relay messages:
- head on over to your System Manager in Exchange, and go to Servers –> YourServer –> Protocols –> SMTP –> YourSMTPVirtualServer.
- Right click on the SMTP server, and select “Properties”, then click on the “Access” tab.
- Now select “Relay…” under the “Relay Restrictions” section.
- Choose “Only the list below”, then add your KBOX address in the list.
- Click Ok,Ok.