Hi ,

I am getting following error while installing Adobe Acrobat Reader in advertise mode for all users of machine .

Error 1925 : you do not have sufficient privileges to complete this installation for all users of the machine . Log on as administrator anf then try this installation

Although I am logged in as Administrator on this machine still I get this error .

Its quite weird but thats how it goes :

When i try to install the application by msiexec /jm switch . i do not get any error and the installation completes within a fraction of second but the application doesn't install .

then i try to install it again using the same switch and here i get this error .

Am I making any mistake .

Note: Package works fine with all other types of installations .
Cheers ,
V
0 Comments   [ + ] Show Comments

Comments

Please log in to comment

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.

Answers

0
I find your message confusing...

It seems you wish to advertise the installation to all machine users? I would do this using the "/jm" flag. You say that this works? So where's the problem?

It's normal that advertising the product only takes a second, because onlt the entry points are being installed.

What are you doing to receive the error message you described?
Answered 05/18/2005 by: WiseUser
Fourth Degree Brown Belt

Please log in to comment
0
Yes i did use /jm flag and the installation was completed in a few seconds first time but it neither create any shortcut in start Programs menu nor entry in Add remove program .

Then i tried running the same command again and this where I am getting the permission error .


Cheers ,
V
Answered 05/18/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
0
Sorry an update , this time using /jm flag I could see Adobe Reader entry in Add remove programs but no shortcut this time .

Has anyone experience this behaviour earlier
Cheers,
V
Answered 05/18/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
0
Sorry silly question... Are your shortcuts definately advertised?

What if you install the MSI using "/i" and ALLUSERS=1 - do you get shortcuts? If you check their properties, do they appear to be advertised shortcuts?

Have you ICE validated your MSI?
Answered 05/18/2005 by: WiseUser
Fourth Degree Brown Belt

Please log in to comment
0
Yes I checked it just now , All my shortcuts are advertised and ALL USERS property is set to 1 .
Yes I have ICE validated Adobe Reader , but the funny thing is even the original Adobe reader msi does not do anything when installed with /jm switch except creating an entry in Add remove programs .

Completely confused , where am I making a mistake .

Cheers,
V
Answered 05/18/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
0
Strange! I'm running out of ideas.

You could try a "/i" installation and add ADDLOCAL=ALL to the command line.
Answered 05/18/2005 by: WiseUser
Fourth Degree Brown Belt

Please log in to comment
0
Hi ,

I was able to resolve the error . Actually although my shortcuts were advertised and ALLUSERS =1 but the Advertised property of all the features in Adobe Acrobat Reader was set to "Disallow Advertised" .

I changed it to "Allow Advertised" and everything worked fine .

Thanks to All of you for quick responses .

Cheers,
V
Answered 05/18/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
0
More Problem . I managed to get my installation work for msiexec / jm switch .

But after launching the application (I am using msiexec /jm to install) . I cannot launch Acrobat reader help file .

When i go to Help menu -> Adobe Reader Help . It shows a folder browser dialog to search for the help file .

It happens only when i install the application with /jm switch , other wise it works fine with other options .

Any pointers ?

Cheers,
V
Answered 05/19/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
0
ORIGINAL: viv_bhatt1

I was able to resolve the error . Actually although my shortcuts were advertised and ALLUSERS =1 but the Advertised property of all the features in Adobe Acrobat Reader was set to "Disallow Advertised" .

I changed it to "Allow Advertised" and everything worked fine .



Some vendor MSIs (Acrobat Reader / Standard / Professional are classic examples) goto great lengths to stop you advertising them - usually for good reason. Simply changing the feature attibutes as you have suggested alone is unlikely to make the product advertise, completely install and function correctly.

You could try moving all components into the main parent feature to try and get the whole thing to isntall... You may need to change references in other tables (e.g. Class, Publish Component, Shortcut etc) to reflect this. Make sure you validate the package and fix as many warnings and errors as you can.. Even then there may be some nasty custom actions in there which may still cause you headaches!

I fought with advertising these Adobe products with the vendor MSI for ages and eventually snapped them instead! This will probably get hissed at by other members [;)] It still wasn't easy but the packages are out there and working happily...

Good luck,
Rob.
Answered 05/19/2005 by: MSIPackager
Third Degree Black Belt

Please log in to comment
0
Yes you are right . I got around help file issue by adding the Help feature to ADDLOCAL property in property manager of Installshield Transform .I am facing quite a more issues .
e.g: On installation with /ju switch I am not getting the right icon association for pdf files .

All pdf files open correctly but the icon is not right it gives the default unknown filetype icon .

I checked in registry the default icon for pdf files is Shell32.dll when installed with /ju switch .

Cheers,
V
Answered 05/20/2005 by: viv_bhatt1
Senior Purple Belt

Please log in to comment
Answer this question or Comment on this question for clarity