hi,

I have created the package for Adobe Incopy CS6 package using AAMEE tool.

I have triggered the installation through system context and normal installation as well. It is showing 1603 error during installation.

From the log file I came to know that it is faling because of CADeploy custom action.

Please find the log for the same.

CustomActionSchedule(Action=CADeploy,ActionType=1025,Source=BinaryData,Target=runDeploymentManagerCA,CustomActionData=mode=install;sourceDir=C:\Packages\AdobeInCopyCS6_8.0_B01\;installDir=;origDB=C:\Packages\AdobeInCopyCS6_8.0_B01\AdobeIncopyCS6.msi)
MSI (s) (50:FC) [14:08:58:547]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI13C.tmp, Entrypoint: runDeploymentManagerCA
MSI (s) (50:A8) [14:09:47:397]: User policy value 'DisableRollback' is 0
MSI (s) (50:A8) [14:09:47:397]: Machine policy value 'DisableRollback' is 0
Action ended 14:09:47: InstallFinalize. Return value 3.

 

It is a 32-bit application. I have triggered installation on 32-bit machine.

pls find the detailed info in below log file for the failure.



11/27/2013 07:55:42 [INFO] Utilities - Path to Process :C:\Program Files\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeCreativeCloudClient.exe Process Directory :C:\Program Files\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities arguments being passed :"C:\Program Files\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeCreativeCloudClient.exe" --register=true --createShortcut=true
11/27/2013 07:55:42 [INFO] Utilities - Success in CreateProcess
11/27/2013 07:55:43 [INFO] Utilities - Sucessfully launched and executed process...
11/27/2013 07:55:43 [INFO] PIM - Successfully executed install modifier at path: 'C:\Program Files\Common Files\Adobe\OOBE\PDApp\\CCM\Utilities\AdobeCreativeCloudClient.exe'
11/27/2013 07:55:43 [INFO] PIM - SUCCESS installPackage at file C:\Packages\AdobeInCopyCS6_8.0_B01\Patches\AdobeApplicationManager-1.0_update7\packages\CCM\CCM.pimx.
11/27/2013 07:55:43 [INFO] Setup - Finished Installing package - C:\Packages\AdobeInCopyCS6_8.0_B01\Patches\AdobeApplicationManager-1.0_update7\packages\CCM\CCM.pimx

11/27/2013 07:55:43 [INFO] PIM - Processing ... _pimCreateOrUpdateAAMInventory
11/27/2013 07:55:43 [INFO] PIM - Inventory Already present on the machine...
11/27/2013 07:55:43 [INFO] Setup - TimeLog: End Installing. Now launching PDApp
11/27/2013 07:55:43 [INFO] Setup - =================  End Adobe Setup. Exit code: 0  =================


11/27/2013 07:55:43 [INFO] PIM - PIMSqlite closeDB status 0
11/27/2013 07:55:43 [INFO] PIM - FREE PIM Instance ...
11/27/2013 07:55:43 [INFO] DeploymentManager - Build Version - 3.1.105.0
11/27/2013 07:55:43 [INFO] DeploymentManager - Logging Level verbosity Set  to 4
11/27/2013 07:55:43 [INFO] DeploymentManager - The return code from the Bootstrapper Process is (0).
11/27/2013 07:55:43 [INFO] DeploymentManager - SelfUpdate Path - C:\Packages\AdobeInCopyCS6_8.0_B01\Patches\AdobeApplicationManager-1.0_update7
11/27/2013 07:55:43 [INFO] DeploymentManager - Correcting Dependencies in local db.
11/27/2013 07:55:45 [INFO] DeploymentManager - STEP 4: Starting to launch Adobe Installer.
11/27/2013 07:55:45 [INFO] DeploymentManager - Obtained Adobe Common Folder Path.
11/27/2013 07:55:45 [INFO] DeploymentManager - Adobe Installer launch location is :: C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe
11/27/2013 07:55:54 [INFO] AAMEEUtilities - Process creation completed.
11/27/2013 07:55:54 [FATAL] DeploymentManager - The return code from the Adobe Installer Process is (19).Stopping the installation process.
11/27/2013 07:55:54 [INFO] DeploymentManager - Starting to clean the partially installed payloads.
11/27/2013 07:55:54 [INFO] DeploymentManager - Undeployment XML created at path :: C:\DOCUME~1\abc\LOCALS~1\Temp\{9FD3DC80-ACEA-45D0-A2AB-131621250CBD}\\{83DF58FB-2E7E-4458-B12B-EAA5A06081A8}
11/27/2013 07:55:54 [INFO] DeploymentManager - Starting to launch the Adobe Installer for uninstall mode.
11/27/2013 07:55:54 [INFO] DeploymentManager - Obtained Adobe Common Folder Path.
11/27/2013 07:55:54 [INFO] DeploymentManager - C:\Program Files\Common Files\Adobe\OOBE\PDApp\DECore\Setup.exe
11/27/2013 07:55:56 [INFO] PIM-Uninstall - Build Version - 6.2.136.0
11/27/2013 07:55:56 [INFO] PIM-Uninstall - Logging Level verbosity Set  to 4
11/27/2013 07:55:56 [INFO] PIM-Uninstall - Start: Adobe Application Manager Uninstall...
11/27/2013 07:55:56 [INFO] PIM-Uninstall - Get RIBS Product count
11/27/2013 07:55:56 [INFO] PIM-Uninstall - RIBS Products install status :1
11/27/2013 07:55:56 [INFO] PIM-Uninstall - There are some ribs products using AAM. RIBS product use flag is 1.
11/27/2013 07:55:56 [INFO] AAMEEUtilities - Process creation completed.
11/27/2013 07:55:56 [FATAL] DeploymentManager - The return code from the Adobe Installer Process is (33).Stopping the uninstallation process.
11/27/2013 07:55:56 [INFO] DeploymentManager - Provisioning tool launch location is :: C:\DOCUME~1\abc\LOCALS~1\Temp\{9B3A6A35-E13A-4AE2-913A-D889FC4CC77C}\\{47E4FA5C-706E-496A-A91D-CF257B2B5C23}
11/27/2013 07:55:57 [INFO] AAMEEUtilities - Process creation completed.
11/27/2013 07:55:57 [INFO] DeploymentManager - The return Code from Provisioning Tool (0).
11/27/2013 07:55:57 [INFO] DeploymentManager - Provisioning Tool has successfully UnSerialize the product.
11/27/2013 07:55:57 [INFO] DeploymentManager - The install workflow is terminating.

 

Please help me on this

Regards,

Sanhivi

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1

Machine has AdobeCreativeSuite5Designpremiumwin & AdobeCS3DesignPremium appliations installed. We are installing the package on this machine.

Will this create any problem?

Answered 11/27/2013 by: sanhivi
Second Degree Green Belt

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