Hi  all,
      When i try to upgrade Flash player Activex 9.0.28.1 to Flash player Activex 9.0.115.0, i get the error 1722.
In the event viewer i can see the following message:
Error 1722:
Product Adobe Systems Flash player Activex 9.0.28.1 - error 1722 There is a problem with this...... Support personal or package vendor.
Action RegReset25, location c:\windows\installer\MSI15.tmp, command on "HKCR\CLSID\{D4304B....70C2} -ot reg -actn trustee- trst.n1:"Everyone";s1:n;ta:remtrst;w:dacl -silent.

i dont have any action by the name:RegReset25 and i dont have a copy of  Activex 9.0.28 either.(But still, been asked to work on it.. [:@])
I searched thru this forum but cudnt get any solution close to this.. I dont get this error everytime when i try to install the package. It occurs randomly. And also i dont get this error in any pattern, in the sense, it occurs once in a while even if i follow the same installation procedures.. (like installing various other applications and then installing this one).

Can somebody help me in yhis.. Thankx in advance...

Answer Summary:

Include a CA after Installinitialise (call exe from installation; includ the flash.exe(of the current version) file by passing the parameter "C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock "). This clears all the permission locks on the registries and makes the system available for proper installation

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  • You may also get this error if you try to install Flash player Active X on Widows 8.  Windows 8 already contains Flash Player Active X.

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Answers

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One can tell from the command line arguments that the package is trying to run SetACL (which it extracts from a binary stream in the MSI as MSI15.tmp to c:\windows\installer) against a CLSID registry entry beneath HKEY_CLASSES_ROOT\CLSID. From what little I know about this part of SetACL, the actual command will remove the group 'Everyone' as a Trustee (the 'remtrst' parameter is used).

Quite why it's doing that bemuses me. Mind you, quite why Adobe sees fit to trash my workstation permissions in the first place is a bone of contention. Remember the debacle of the early incarnations of Reader 8.0, anyone? LOL...

Anyway, use a transform and stop this Custom Action from running by setting an impossible-to-meet condition for it.

Answered 04/03/2008 by: VBScab
Red Belt

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Its quite interesting to see my old amateur posts here......

Hmmm, Anyway i have got an issue with Flash player upgrade again...
The previous version on uninstall leaves behind the following registry
HKCR\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540001}
And in the permissions, special permissions are denied for the group "Everyone".

I wanted to handle it in my version and i included a setacl command to remove the trustee but due to the deny permissions, it fails.
Also a setacl CA to set full permissions to this group fails when the deny permissions are present.
I have used the following commands:

-on "HKCR\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}" -ot reg -actn ace -ace "n:Everyone;p:full;m:set;w:dacl" -rec yes

-on "HKCR\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}" -ot reg -actn trustee -trst n1:"Everyone";s1:n;ta:remtrst;w:dacl -silent

Without any deny permissions both the above commands work fine...

Can i forcibly remove trustee or overwrite permissions using SetAcl when deny special permissions exists .............

Or is der any other option to handle this.. i need the trustee removed b4 the installation of my app starts(i mean before InstallInitialize).........

Any pointers ????????

Thanks,
Rajesh.

Answered 04/03/2009 by: rayz_0020
Senior Purple Belt

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Or is der any other option to handle this..

http://support.microsoft.com/kb/307545

Answered 04/03/2009 by: VBScab
Red Belt

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Who the hell do they think they are, messing about with workstation security?!?





Answered 04/03/2009 by: rayz_0020
Senior Purple Belt

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You misunderstood. Read my post again:Who the hell do theythink theyare...
I was railing against Adobe's messing with security. They did the same with an early release of Acrobat Pro v8 and quickly (well, "quickly" is a relative term for Adobe...) released a patch with that "feature" removed. As I say, I'd be badgering Adobe going ever higher up the hierarchy until someone provides you with a fix.

Answered 04/03/2009 by: VBScab
Red Belt

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You misunderstood.


Answered 04/03/2009 by: rayz_0020
Senior Purple Belt

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Got a fix finally.........
Included a CA after Installinitialise (call exe from installation; included the flash.exe(of the current version) file by passing the parameter "-UninstallUnlock").
This clears all the permission locks on the registries and makes the system available for proper installation...

http://kb.adobe.com/selfservice/viewContent.do?externalId=4da116d3

Cheers,
Rajesh.

Answered 04/05/2009 by: rayz_0020
Senior Purple Belt

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Excellent
Answered 04/06/2009 by: VBScab
Red Belt

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Ian,

This is already mentioned in the Package KB for Flash Player 9.x.
Uninstall String: C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock

Answered 04/06/2009 by: AngelD
Red Belt

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It's in the Software KB, not the Package KB. No wonder I couldn't find it! :)

Because of its location, there's no extra text available to tell you what that switch does. I still think it's worth adding it to the Package KB, with an appropriate note.

Answered 04/06/2009 by: VBScab
Red Belt

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So; to not confuse anyone:
It is in the Package KB for the "Flash Player 9.x" package and defined in the "Software Knowledge Base" category.

Answered 04/06/2009 by: AngelD
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Would you please post this in the 'Package KB'?



This is already mentioned in the Package KB for Flash Player 9.x.
  Uninstall String: C:\WINDOWS\system32\Macromed\Flash\FlashUtil9c.exe -uninstallUnlock


It is in the Package KB for the "Flash Player 9.x" package and defined in the "Software Knowledge Base" category.



Answered 04/06/2009 by: rayz_0020
Senior Purple Belt

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